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    Is there a limit of how many times I can modify my profile?  

    Is there a limit of how many times I can modify my profile?  

    No, you can modify your Tapni profile as many times as you want, anytime.

    How to add my contact card?

    How to add my contact card?

    Learn how to create a contact card and allow others to automatically download your data with a single tap or scan. Set up your details once, customize what you share, and make it effortless for new connections to save your info directly to their phone - perfect for networking, clients, and business partners.

    Does Someone Need Tapni or an App to Get My Contact Info

    Does Someone Need Tapni or an App to Get My Contact Info

    No, they can receive your information without needing the Tapni app or product.

    Can I share my information if I don’t have my Tapni with me?

    Can I share my information if I don’t have my Tapni with me?

    Yes, log into your Tapni app to share your profile via QR code or link. Choose the option that works best for you, then let others scan or tap to instantly access your details. It’s a quick, paperless way to connect at events, meetings, or online.

    Can I add multiple profiles to one product?

    Can I add multiple profiles to one product?

    No, one Tapni product is linked to a single profile at a time. This ensures that every tap or scan always shows the correct, up-to-date information. You can still edit and update the details on that profile anytime to match your current role, brand, or contact information.

    Is there a limit to how many links I can have on my profile?

    Is there a limit to how many links I can have on my profile?

    No, you can add unlimited links to your Tapni profile.

    Can I have multiple Tapni products linked to the same profile? 

    Can I have multiple Tapni products linked to the same profile? 

    Yes, you can connect multiple Tapni products to the same profile for convenience, allowing you to manage all your digital business cards and tags from one central place. This way, whether you’re using a Tapni card, sticker, or tag, they will all share the same updated contact details and links automatically.

    If I lose my Tapni product, can I still share my information?

    If I lose my Tapni product, can I still share my information?

    Yes, your profile remains active, and you can share it via Tapni App, Apple or Google Wallet or your Tapni link.

    Can my information be modified?

    Can my information be modified?

    Yes, you can update your information anytime via the Tapni Mobile or Web App. Keep your profile always up to date by editing your contact details, social links, and branding in just a few taps, so every connection sees your latest info.

    How I Can Change My Username?

    How I Can Change My Username?

    Change your username in the Tapni app under Profile Settings > Account Settings > Change Username. Pick a unique, recognizable handle that matches your personal brand or company name so contacts can easily find and identify you across your Tapni products.

    Can I add a PDF file? 

    Can I add a PDF file? 

    Yes – set links to your PDF files under your profile via the Tapni Mobile or Web App. This way, anyone you connect with can instantly access your brochures, presentations, or documents with a single tap or scan. Keep all your important resources in one place so you always share the latest, most up-to-date information.

    How To Deactivate My Profile? 

    How To Deactivate My Profile? 

    Deactivate your profile in the Tapni app by going to Settings > Account Settings > Deactivate and confirming your choice. This will pause your Tapni profile so it’s no longer visible when someone scans your card or link, and you can reactivate it anytime by logging back in and updating your settings.

    Can I add photos and videos?  

    Can I add photos and videos?  

    Yes, add multimedia files to your profile to make it more engaging. Check the article to learn how. Showcase videos, presentations, and links to your best work so every connection instantly understands who you are and what you do.

    How to add links to my Tapni profile? 

    How to add links to my Tapni profile? 

    Add links through the Tapni App by selecting the “Add Link” option under the home page. Customize your profile with websites, social media, or documents so people can instantly access everything important about you in one place.

    I tried it with an NFC compatible device but it doesn't work

    I tried it with an NFC compatible device but it doesn't work

    Ensure NFC is enabled in the phone settings of the person whose phone you try to tap. Check with the user if the phone isn't in the Airplane mode.

    How can I delete my account?

    How can I delete my account?

    Learn how you can delete your account via Profile Settings in the Tapni app in just a few simple steps. Find out what happens to your data and shared links after deletion, and make sure you’ve exported or saved any important information before permanently closing your account.

    How many connections can I make with my Tapni product?

    How many connections can I make with my Tapni product?

    Enjoy unlimited sharing - share your Tapni profile with as many people as you want, anytime and anywhere. Connect with new contacts in seconds, grow your network without limits, and never run out of business cards again.

    How to set up my profile?

    How to set up my profile?

    Set up your profile in the Tapni app by adding links, contact info, and branding. Customize your digital business card in minutes, so every tap or scan showcases a polished, on-brand profile that’s easy to share with new contacts.

    The app says “This is not a valid tag” when activating my product

    The app says “This is not a valid tag” when activating my product

    Having trouble activating your Tapni product? Make sure it's scanned correctly, then reactivate it in the Tapni App to start sharing your digital profile instantly. Make sure your Tapni product is scanned correctly, then reactivate it in the Tapni App to get it working again.

    How can I save the other person's information?

    How can I save the other person's information?

    Save contacts directly to your phone via the Tapni App using Exchange Contact forms. Learn how to send and receive contact details in seconds, manage new leads on the go, and keep your address book always up to date. Perfect for networking events, conferences, and everyday business use.

    How can I change the language of the App? 

    How can I change the language of the App? 

    Change the app language in Settings > Account Settings > Language. Check what languages are available.

    Can I Reassign My Tag?

    Can I Reassign My Tag?

    Yes, reassign your tag through Tapni App or contact support for help.

    How to reset my password from the Tapni App?

    How to reset my password from the Tapni App?

    Reset your password via the "Forgot Password" option on the login screen, or under Account Settings if you're logged in.

    How can I send people to a specific/direct link?

    How can I send people to a specific/direct link?

    Use your profile's custom link or QR code to effortlessly direct people to a specific page—whether it’s your website, portfolio, booking page, store, or latest offer. Share it in your bio, email signature, or on printed materials so your audience can quickly access exactly what you want them to see, with just one click or scan. This helps you look more professional, simplifies navigation for your audience, and increases traffic and conversions to your most important link.

    How can the other person save my information?

    How can the other person save my information?

    The other person will be able to download and save your contact card directly in his/her phone. To do so, add you contact card to your Tapni profile:

    How to Add Your Digital Card to Apple Wallet or Google Wallet?

    How to Add Your Digital Card to Apple Wallet or Google Wallet?

    Learn how to add your Tapni digital business card to Apple Wallet or Google Wallet. Follow this step-by-step guide to access and share your card instantly from your phone.

    How to add Tapni QR Widget to Your Home Screen

    How to add Tapni QR Widget to Your Home Screen

    Learn how to add the Tapni QR code widget to your phone’s home screen and share your digital business card instantly without opening the app.