The app says “This is not a valid tag” when activating my product

If you are trying to activate your Tapni and it says “This is not a valid tag”, please follow below steps:

Step 1: Take a picture of the QR code of your Tapni product.

Step 2: Download the NFC Tools app available on Apple Store and Play Store

Step 3: Click on "Read"

Step 4: Tap your Tapni product with your phone

Step 5: Make a screenshot of all details.

Step 6: Contact us and attach everything

Please remember that we need a clear picture of your QR code along with the full screenshot with all the details displayed from top to bottom in order to help you out immediately.

The app says “This is not a valid tag” when activating my product

If you are trying to activate your Tapni and it says “This is not a valid tag”, please follow below steps:

Step 1: Take a picture of the QR code of your Tapni product.

Step 2: Download the NFC Tools app available on Apple Store and Play Store

Step 3: Click on "Read"

Step 4: Tap your Tapni product with your phone

Step 5: Make a screenshot of all details.

Step 6: Contact us and attach everything

Please remember that we need a clear picture of your QR code along with the full screenshot with all the details displayed from top to bottom in order to help you out immediately.